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Lost Connection

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Ehtenad

Joined: Sat Aug 17, 2013 10:38 pm
Posts: 1

Lost Connection

Hi

Today I downloaded and installed your game (spending hours waiting).

I get 'Lost Connection' every time i try to play.

I checked the post 'Common solutions for Lost Connection' but it doesnt help.

I play other games - like LoL / DOTA2 / SMITE and other online games.

But only your game gives me problems.

When I check the log files the error is:


	Quote: [PNZ_LOG] Init, addr: 5.135.139.22:45107, this: 000000000EE75480 (13.915660) [13.927110] [PNZ_LOG] WSAStartup(2.2) succeeded, descr: WinSock 2.0, status: Running (13.915660) [13.927465] [PNZ_LOG] Init, my RPC ver: 72 (13.915660) [13.928031] [PNZ_LOG] Run, this: 000000000EE75480 (13.915660) [13.928360] [PNZ_LOG] [CPnzNetManager] disconnect reason 'Router timeout', desc '' (43.916279) [43.916573] [PNZ_LOG] [CPnzNetManager] NetDisconnecting reason 'Router timeout' (43.916279) [43.920273] [PNZ_LOG] CPnzGame.ClDisconnectFromServer - CloseConnection... (43.916279) [43.920532] [PNZ_LOG] Disconnect, this: 000000000EE75030 (43.916279) [43.920780] [PNZ_LOG] Destroy objects (43.916279) [43.921021] [PNZ_LOG] Destructor (43.916279) [43.922169] [Warning] ::: [PNZ_WARNING] Unexpected number of references to the router. NumRefs: 2 (43.916279) [43.922642] [PNZ_LOG] Destructor (43.916279) [43.923054] [PNZ_LOG] Closing IO completion port (43.916279) [43.923443] [PNZ_LOG] CPnzGame.ClDisconnectFromServer - EndGameContext... (43.916279) [43.923866] [PNZ_LOG] PnzObjectsInfo::Revive (43.916279) [43.924259] [PNZ_LOG] CPnzGame.ClDisconnectFromServer - DeleteDynamicRecords... (43.916279) [43.924629] [PNZ_LOG] event: class CPnzMenuStateStarting -> CPnzGameState::OnConnectTimeout (43.916279) [43.929665] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmenu_i5fd.dds' (54x54) [File=libs/pnzui/main/pnzmenu_i5fd.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i9.dds' (51x30) [File=libs/pnzui/main/pnzmessage_i9.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_ic.dds' (147x30) [File=libs/pnzui/main/pnzmessage_ic.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i10.dds' (64x30) [File=libs/pnzui/main/pnzmessage_i10.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i15.dds' (214x28) [File=libs/pnzui/main/pnzmessage_i15.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i17.dds' (214x28) [File=libs/pnzui/main/pnzmessage_i17.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i1e.dds' (468x200) [File=libs/pnzui/main/pnzmessage_i1e.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i2b.dds' (22x22) [File=libs/pnzui/main/pnzmessage_i2b.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i2d.dds' (22x22) [File=libs/pnzui/main/pnzmessage_i2d.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i2f.dds' (22x22) [File=libs/pnzui/main/pnzmessage_i2f.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i33.dds' (264x30) [File=libs/pnzui/main/pnzmessage_i33.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i3d.dds' (509x439) [File=libs/pnzui/main/pnzmessage_i3d.dds] [Warning] ::: Warning: CTexMan::ImagePreprocessing: Attempt to load of non-power-of-two texture 'libs/pnzui/main/pnzmessage_i41.dds' (23x20) [File=libs/pnzui/main/pnzmessage_i41.dds] [PNZ_LOG] Flash Libs/PNZUI/Main/PnzMessage.gfx loaded in 0.028080 seconds (43.916279) [43.958347] [PNZ_LOG] GameStateManager(1): Switch to 'PnzMenuStateConenctionLost' (43.916279) [43.959122] [PNZ_LOG] Flash Libs/PNZUI/Main/PnzMouse.gfx loaded in 0.003895 seconds (43.916279) [43.963547] [PNZ_LOG] Destructor (43.916279) [43.964413] [PNZ_LOG] Starting update client with command line: 'start.exe' (45.763199) [45.763657] Flushing pended shaders...

Hope you can help - else I will have to uninstall. Because I already spent too much time trying to figure out what the problem is.´

PS: My router is NetGear WNDR4300 and self-managed - so it is all open. Also tried to disable my Norton 360 - but nothing helps.

Regards,

Sat Aug 17, 2013 11:23 pm

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