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| Bought a DLC on Steam and didn't recieve anything in-game http://forum.panzar.com/viewtopic.php?f=39&t=14044 |
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| Author: | kaidra [ Sun Dec 27, 2015 8:32 am ] |
| Post subject: | Bought a DLC on Steam and didn't recieve anything in-game |
Steam support says the payment went through on their end and to contact the Panzar support team. The live support chat on Panzar.com is Xsolla who cannot help with payments made through Steam. What am I supposed to do? |
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| Author: | White Wolf [ Mon Dec 28, 2015 9:14 am ] |
| Post subject: | Re: Bought a DLC on Steam and didn't recieve anything in-gam |
Hi, Send the problem to support_eu@panzar.com Add you char name and add you xsolla transfer numbers (13 or 14 digit number that is written on bill or confirmation email of the transaction). I will see what I can do. |
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| Author: | ratount [ Mon Feb 22, 2016 6:55 am ] |
| Post subject: | Re: Bought a DLC on Steam and didn't recieve anything in-gam |
Has not been solved for me either, i dont have a second CD key on steam and i dont have the season pass checked ingame on the season pass tab. Ive tried restarting steam, verifying cache and looking on my email in case ubisoft emailed the key. ---------------------- coque samsung galaxy s7 etui samsung galaxy s7 |
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| Author: | White Wolf [ Mon Feb 22, 2016 9:41 am ] |
| Post subject: | Re: Bought a DLC on Steam and didn't recieve anything in-gam |
Hi, Just checked support, there are no open request for this problem. If you still have a problem please send email to support_eu@panzar.com and don't forget for steam users please include a char name. Steam account are just a number, without a char name we can't find you. |
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| Author: | sumilux [ Mon Sep 26, 2016 7:28 am ] |
| Post subject: | Re: Bought a DLC on Steam and didn't recieve anything in-gam |
I hope it won't be taken as spam, but... Not only steam players met the problem. ———————————————————————————————————————————— Lampade diagnostiche |
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