View unanswered posts | View active topics It is currently Wed Nov 13, 2024 8:36 am




This topic is locked, you cannot edit posts or make further replies.  [ 10 posts ] 
Help! help!! closes panzar 
Author Message

Joined: Sat May 25, 2013 2:36 am
Posts: 3
Post Help! help!! closes panzar
http://www.youtube.com/watch?v=FwTPIlv3D4g


Sat May 25, 2013 4:02 am
Profile

Joined: Sat May 25, 2013 2:36 am
Posts: 3
Post Re: Help! help!! closes panzar
Helpppp!!!! where is the administrator never help'm from Colombia :evil:


Sat May 25, 2013 10:52 pm
Profile
User avatar

Joined: Wed May 22, 2013 8:59 am
Posts: 419
Post Re: Help! help!! closes panzar
Could be useful to tell us your system specs

_________________
Image
Image


Sat May 25, 2013 11:33 pm
Profile

Joined: Sat May 25, 2013 2:36 am
Posts: 3
Post Re: Help! help!! closes panzar
http://img18.imageshack.us/img18/1083/imagen1pl.jpg


Sun May 26, 2013 10:05 pm
Profile

Joined: Mon May 27, 2013 8:39 am
Posts: 2
Post Re: Help! help!! closes panzar
My game back to the desktop without any error after loading for tutorial.

Windows XP SP3
Inter(r) Core (TM)2 Duo CPU 2.66Ghz 2.67 GHz
2,00 GB RAM
Nvidia GeForce 9800 GT


Mon May 27, 2013 8:45 am
Profile
User avatar

Joined: Mon Apr 29, 2013 10:31 am
Posts: 61
Location: Finland
Post Re: Help! help!! closes panzar
Greetings Jocarfloa,
First what comes to my mind is a very low system specifications. Even though you've managed to meet minimum system requirements, it appears to me that your computer automatically shuts down the game to prevent extensive resource usage.

    What I would recommend is try closing everything that runs in the background, even the antivirus.
    Make sure you are on the latest driver for your chipset and videocard.
    If at all possible, increase the amount of RAM available. This should greatly improve the overall performance of the computer.

drayko,

Unfortunately, the situation is pretty similar to the Jocarfloa. Try steps above and see if that helps.

_________________
If you have tried everything and nothing worked - read the FAQ


Tue May 28, 2013 9:41 am
Profile

Joined: Mon May 27, 2013 8:39 am
Posts: 2
Post Re: Help! help!! closes panzar
I uset JetBoost that cleaned RAM closed all unnecessary aplikaction even Explorer.exe and still game back to desktop after tutorial load.


Tue May 28, 2013 3:21 pm
Profile
User avatar

Joined: Mon Apr 29, 2013 10:31 am
Posts: 61
Location: Finland
Post Re: Help! help!! closes panzar
Then I would need your game logs in order to escalate the issue to the developers. Log-in to the game once more and let the game crash :) . Then head over to the game folder and locate the folder called "LogBackups". Make a .zip folder out of it, you can do that by right clicking the folder and selecting send-to -> compressed (zipped) folder. Afterwards send us an email to help@panzar.com and attach the zip folder to it and we will investigate the issue.

_________________
If you have tried everything and nothing worked - read the FAQ


Tue May 28, 2013 4:00 pm
Profile

Joined: Tue Jun 04, 2013 9:02 pm
Posts: 1
Post Re: Help! help!! closes panzar
I have the same problem, so what should i do?


Tue Jun 04, 2013 9:07 pm
Profile
User avatar

Joined: Mon Apr 29, 2013 10:31 am
Posts: 61
Location: Finland
Post Re: Help! help!! closes panzar
Greetings everyone,

If you encounter issues regarding random game closes/crashes, head over to the viewtopic.php?f=39&t=9495 where we compiled steps you may try to resolve the issue.

However, if the problem still persists, then contact us directly by email help@panzar.com and attach your logbackup folder. To attach one, head over to the game folder and locate the folder called "LogBackups". Make a .zip folder out of it, you can do that by right clicking the folder and selecting send-to -> compressed (zipped) folder. Attach to your email.

Hope this helps in resolving the issue and see you in Panzar!

Saucex

_________________
If you have tried everything and nothing worked - read the FAQ


Mon Jun 10, 2013 11:26 am
Profile
Display posts from previous:  Sort by  
This topic is locked, you cannot edit posts or make further replies.   [ 10 posts ] 

Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.