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| Accounts on with negative amounts of crystals http://forum.panzar.com/viewtopic.php?f=45&t=9454 |
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| Author: | Hardscript [ Fri Apr 26, 2013 8:18 pm ] |
| Post subject: | -260 cristalls?? |
i just logged in and what i got 2 see was not verry cool.. you just delet 177 cristalls.. but thats not enough.. now i hav -260 cristalls as u can see here..  i mean its not a problem to buy some more.. because a few days before u add me i think 200 without paying it.. so can u explain me who does it work? |
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| Author: | AllStar [ Sat Apr 27, 2013 12:10 pm ] |
| Post subject: | Crystals |
 Looks like i own you some money guys  Im really sorry, about what happened. I promise! I will pay back every penny, and even donate more  As soon as i solve tehnical issues with skrill. (couple days i think) Best regards, AllStar. |
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| Author: | uberek [ Sat Apr 27, 2013 4:17 pm ] |
| Post subject: | Cant add any skill points!? |
Yesterday was everything okey, today i cant add skill points and i cant buy things from the shop. Anybody experienced that? Anyone from staff working here??? pony srsly?? not even one answear? |
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| Author: | CKB [ Sun Apr 28, 2013 12:44 am ] | |||||||||
| Post subject: | Re: Cant add any skill points!? | |||||||||
Can you be more specific? What happens when you try to click stuff? Are you sure you have points / currency to make the appropriate change? |
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| Author: | CKB [ Sun Apr 28, 2013 2:14 am ] | |||||||||
| Post subject: | Re: -260 cristalls?? | |||||||||
I'm not 100%, but in most cases this occurs when the payment that was processed has been reversed. This will cause the system (or admins) to deduct the reward from you. |
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| Author: | CKB [ Sun Apr 28, 2013 6:36 am ] | |||||||||
| Post subject: | Re: Crystals | |||||||||
What happened here? I'm guessing a chargeback took back all the cash? It appears you purchased plenty over $100 USD worth of Crystals. Perhaps Panzar Studios needs to implement verification in order to stop stuff like this. The negative crystals work to prevent scams, but in the short-term I think its quite the benefit that should be stopped. IE a player could buy a bunch of crystals, boost up, and thus causing others to benefit / not benefit, then the player charges back - thus helping others when the reality is they had no permission to do so in the first place. |
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| Author: | uberek [ Sun Apr 28, 2013 10:09 am ] |
| Post subject: | Re: Cant add any skill points!? |
Well nothing happen when im try to buy sometin or add point, and yea im sure ive got gold/points to do this |
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| Author: | uberek [ Sun Apr 28, 2013 10:19 am ] |
| Post subject: | Cant buy things! |
Ive already started a topic in support section but noone from staff dont rly care about issues there (didint see single answer in all posts there from staff member), so ive decide to open new thread here maybe players care more about the game.... Ok so my problem is that i cant add any skill points and also i cant but anything from the shop, Im assuming the problem is because ive got -3200 cristals 0o, a lot ppl got this problem and i didint see any post about it from the devs. (cuz they dont give a f**** about the game) |
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| Author: | uberek [ Sun Apr 28, 2013 10:28 am ] |
| Post subject: | Re: -260 cristalls?? |
I exactly know whats happen, Ive had same shitty problem I boughts 30 crystals but they send me 3000+ I said "wow thx its some kind of bonus? or prize but nevermind im happy for it" 3 days later they took all the crystals and even more, now i cant add skill points or buy anything from the normal gold shop. And noone answering our questions on forum, seems its "ghost game" next crappy developer ehh |
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| Author: | Shamash [ Sun Apr 28, 2013 12:19 pm ] |
| Post subject: | Re: Cant buy things! |
Try to write email to support. I have never read about problem like this on russian server |
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