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http://www.panzarlife.ru/article_cat/moderation-secrets/ 
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Joined: Wed Nov 20, 2013 7:33 pm
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Post http://www.panzarlife.ru/article_cat/moderation-secrets/
Hey! I was thinking to translate this couse many, many players are speaking about Moderators in Eu-server. Maybe this opens little bit, what is moderator, what is moderators job and what dont belong to moderators. :)

Direct link to PanzarLife: http://www.panzarlife.ru/article_cat/moderation-secrets/

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Mon Mar 16, 2015 1:51 pm
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Post Moderation chat: SECRETS "hell" KITCHEN
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Greetings to you, dear readers!

In Panzar, as with any online community there are places where players can chat, share news and comments. This chat site and forum.
Well, as soon as it comes to communicating, directly because of the angle starts to loom strange figure with a sign "Moderator" on the chest.
Personality contradictory and confusing. Moderator for many is a kind of World Evil, for other patron and protector, for the third do something small and little interest.

Today I decided to clarify this vital topic. And I'll describe the game chat. Until I decided not to touch the forum and website. There's a bit of their own "kitchen".
So who is a Moderator? What are the rights and responsibilities? How to make sure that would not be banned and what to do if you still like that happened?
And many other questions will find their answers in this article.

Let's start from the beginning of the tradition. Who was in principle Moderator?

At this word has many different meanings, but we are interested in is the one that is used on the Internet.

According to Wikipedia Moderator (from Lat. Moderor - moderates, restrain)
- a user web forums, chats or ehokonferentsy with special powers, responsible for compliance with the established rules and standards of conduct.

The truth is not always Moderator is a real person. In many chats this function is performed by a special program.
And one and the other forms of moderation has its pluses and minuses.
The program works on clearly defined algorithm and the user can find the options to work around this program.
Moderation person can be subjective and depend on a particular view, as well as the experience of the individual.
Nevertheless, as soon as it comes to something the public and accessible without moderation is complete.

What is a Moderator chat Panzar? A person who monitors compliance with rules of the game in a chat room.
I advise them to read, as the ignorance of the rules is not an excuse.

Do not confuse the concepts Moderator with such concepts as the Administrator or Developer. It's not the same thing.
Moderator Panzar in no way connected with the development of the game and is not an employee Panzar Studio.
Moderators selected from conventional players. So it can not interfere with gameplay, "run" the fight, to give the crystals to change the forge, etc.
If you have any suggestions to improve the game, then look no moderator.
To share your ingenious idea there is a special section on the forum.

How to become a moderator? There are several options: to receive an invitation from the administration of the project, to stand on their own.
On the first point is clear. Let us examine the second. In theory, about how to become a moderator may ask any user.
But to really get the job may only those who have a referee (guarantor) as someone from the administration of the project or existing moderators.
After administration of the game is to be sure that people will be able to perform their functions well.

What are the rights and obligations of the moderator?
The duty of the moderator is only one: periodically monitor gaming chat rooms to identify and correct the violations.
Well, of course, the moderator should strictly adhere to the rules of the chat to be impartial in the performance of their duties.
Since the moderators are regular players, they have the right to participate in battles and chat along with other players.
Another thing is that they do not always reveal themselves. Moderators can answer questions of players at his request.
Also moderator is not obliged to warn players that they violate the rules and can be banned.

How many moderators chatting and how do they work? At this point in the game 16 moderators.
All of them are chosen depending on the time zone and personal schedules so that would be possible to close all 24 hours.
Therefore, it seems that the moderator operates around the clock.
Chatting at the same time may be present several moderators.

That is locked when getting banned in the chat? When you receive a chat ban the player loses the opportunity to write in the general chat in the "Community" in the web chat
(from the site of the game), combat chat and voice chat to use in battle.
Ban applies to all characters in the account, but does not interfere with gameplay. Ban does not apply to private messages and clan chat.

Can I get banned for posts in combat and Voice Chat? Yes, you can!
Therefore, the rules should adhere to and during the battle.
If a moderator is present with you in battle and sees a violation, he will certainly write you a ban.
If the moderator is not present, a normal player can creenshot/record violation (combat chat) or video (Voice Chat) and send this information to the post office community_eu@panzar.com
It is advisable not to delay the sending of the letter.

* Screenshot can be done by pressing the F11 by default. All screenshots are stored in the game Panzar / USER / ScreenShots

What if I found a cheater? Moderators are not dealing with the issue of cheaters, so shout chat about it does not make sense.
If you come across a suspicious person in combat and suspected him of cheating, and if you noticed unsportsmanlike conduct someone on the battlefield
(interference gameplay, explosions barrels allies, teleports, traps, etc.)
then you should be sure to take a screenshot or record a video which will be clearly visible to the attacker's nickname and the essence of his violations.
This data is sent to the email community_eu@panzar.com with comments.

What if I was banned, and I do not know for what?
Write a letter to the community_eu@panzar.com and ask this question.
It is useless to ask the moderators, they can not raise the logs and find out when, who and what you are banned.
This can only be done by the administration.
Before you write a letter, think, maybe you still have broken something, such as insulting someone or using profanity in voice chat in battle.

What if I was banned, I know why, but it does not agree with the punishment?
As in the previous case, we write to you with community_eu@panzar.com
Ban did not withdraw, but if the verification of the logs it appears that the ban was issued violations moderator or exceeded its powers,
it will be an occasion to hold a conversation with the moderator.
It should also be borne in mind that the administration may extend the ban on the treatment if it considers that the moderator appointed too mild a punishment for transgression.

What to do if you think that the moderator was exceeding its mandate?
If you notice that the moderator perform their duties properly, causes bans do not correspond to actual
or when dealing with you have insulted a moderator, you can always send a complaint to
community_eu@panzar.com sure to attach a screenshot of the chat and select the date and the time interval in which the these actions.
(Keep in mind that many players are not moderators can impersonate them and to communicate with you is going to undermine the authority of moderation).
The administration will review your report and if a moderator is really behaved incorrectly and exceeded official authority,
it can be a cause for conversation with the moderator, up to the deprivation of his office.
If the player simply posing as a moderator, he will receive the appropriate punishment in the form of a chat ban.

Discussion of the actions of moderators chatting prohibited and may result in getting banned. All your dissatisfaction with the actions of moderators to submit to the above email.

For how long are issued bans? Moderator can issue a ban for a period of 1 hour or more, until the permanent (permanent) lock. The term depends on the type of violation.

The most common causes bans and their standard terms:

Flood - 3 hours. Flood - it is not bearing semantic loading posts. Such as character sets and characters, emoticons, or the same type of message.

Abuse of replicas in uppercase (caps) - 3 hours. If the user has written more than 3 messages in capital letters, it can cause blocking chat about this article.

Obscene vocabulary - 1 day (24 hours). By obscene language includes all indecent, obscene words and abuse, including mat.

Insulting users - 1 day (24 hours).

Inciting ethnic and religious hatred - 1 day (24 hours) Lock chat. Statements offending other users on national, religious or other grounds.

Provocation and motives Players violate the License Agreement and the Rules of Games - 1 day (24 hours). For this item includes all messages on the sale and exchange of accounts and characters.

Dissemination of information about cheeting. Also trolling (provocation Infringement chat).

Disrespect / insult to the administration of the project - 7 days.

Insulting the moderators - 7 days

Discussion of the actions of moderators 1 day.

Distribution of links to other resources - 3 hours. It is not allowed to provide links to any resources other than online games and websites of official sanitary discharges projects such as PanzarLife and PanzarFun

Incorrect nickname - 14 days. Issued if your nickname is present profanity or other forbidden words. After some time, the administration completely blocks this character. If you want to continue to play them, then you will have to invest 100 crystals to change the nickname, then write to community_eu@panzar.com that would lock has been removed.

I would also like to note that the moderators will never issue a ban for players' opinions about the game in general or about some specific points. Even if this opinion is negative. But saying their impressions should not use profanity or insults to the administration of the project. That's what you and may be banned, but certainly not for the essence of your discontent.

Communicate, to express and share your opinions. Watch your speech and do not contact others as you would not want to, what would appeal to you. Let's learn to respect each other and then chat will be much more interesting and better, and you'll never have to see the red lines with your nickname.

I hope I was able to answer some of your questions, but if something was overlooked, do not hesitate to leave your questions in the comments on the article, and I will answer them. See you in chat!

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Mon Mar 16, 2015 2:12 pm
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