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Absturz 
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Joined: Tue Jan 28, 2014 10:32 pm
Posts: 5
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Post Absturz
Panzar ist mittlerweile für mich unspielbar geworden. Hatte ich früher gelegentlich Abstürze kann ich jetzt kein bg mehr joinen ohne zum desktop zu crashen. Ich hab alles ausprobiert was in den FAQs steht. Nichts hilft. Mein System reicht bei weitem aus und ich hab keine Ahnung was ich noch tun kann...


Tue Jan 28, 2014 10:37 pm
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Joined: Tue Aug 27, 2013 10:44 am
Posts: 1630
Location: Belgium
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Post Re: Absturz
Hi,

I hope it is fine if I answer in English. If not put it in your post one of my fellow moderators will translate or I will try myself.

The game crashing is a known problem and the Panzar Dev.’s are working on it, but they are not getting much info from the user, to be able to fix the problem.

From what I hear from the community manager it is something that happens on the pc that initiates the crash and the game can't handle the action the pc takes.

Because nobody sees an error or anything in the event log most players don't know how to help the dev.’s fix this.

IF or WHEN the game crashes again and you want to help getting this fix do the following.

1) If the game crashes DO NOT restart the game.
2) Open your email and send to community_EU@panzar.com
3) Subject: Game Crash dmp file and log files
4) Go to the game folder if you didn't change the location "C:\Games\Panzar\!dmp"
5) In that location there should be a dmp file. Add it to your mail
6) Go to the game folder if you didn’t change the location "C:\Games\Panzar\LogBackups"
7) Add all the log files to you mail and send it out
8) You can restart playing.

Tips to reduces the crashes and in some cases stop them, some of the you already have done and some you probably don't want to do, you will have everything that I know.

1) Update your graphics card
2) add start.exe and pnzcl.exe to you firewall exception
3) add start.exe and pnzcl.exe to you anti-virus exception
4) Move the game to its original folder "C:\Games\Panzar" (if you need to do this move it and reinstall it over the moved folder this why it will not re-download the game completely)
4) Turn off all auto updates from all programs like windows, adobe, java...
5) Turn off the recovery option of the services "windows updates" and "windows search"
6) Turn off programs you don't need. (I'm running Panzar, Open broadcast (streaming), Skype, Media Player and Google chrome when I play nothing else)
7) Create a new user so you have a new profile and play Panzar with that user.
8) Probably the one you don't want to do format you HD and start over. (Even this is now guarantee it will fix the problem, I know of 1 person it didn't help and I know of 1 person that the crashes are gone)

_________________
With kind regards,

White Wolfs
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Wed Jan 29, 2014 8:50 am
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Joined: Tue Jan 28, 2014 10:32 pm
Posts: 5
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Post Re: Absturz
es ist einfach zu kotzen. das spiel ist nicht mehr spielbar für mich... kümmert euch um die crashes das ist doch lächerlich!


Fri Feb 14, 2014 10:18 pm
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Joined: Sun Aug 11, 2013 7:00 pm
Posts: 776
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Post Re: Absturz
White Wolf wrote:
2) Open your email and send to community@panzar.com


In the FAQ stand send it to this email help@panzar.com

@Spongel Startest du mit Admin? Glaube ja, wenn nicht starte es mit Admin. Ich bekomme nun fast nie mehr crashes. Vielleicht einmal in der Woche. Früher war es auch bei mir schlimmer.


Fri Feb 14, 2014 10:51 pm
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