Hi,
I hope it is fine if I answer in English. If not put it in your post one of my fellow moderators will translate or I will try myself.
The game crashing is a known problem and the Panzar Dev.’s are working on it, but they are not getting much info from the user, to be able to fix the problem.
From what I hear from the community manager it is something that happens on the pc that initiates the crash and the game can't handle the action the pc takes.
Because nobody sees an error or anything in the event log most players don't know how to help the dev.’s fix this.
IF or WHEN the game crashes again and you want to help getting this fix do the following.
1) If the game crashes DO NOT restart the game.
2) Open your email and send to
community_EU@panzar.com3) Subject: Game Crash dmp file and log files
4) Go to the game folder if you didn't change the location "C:\Games\Panzar\!dmp"
5) In that location there should be a dmp file. Add it to your mail
6) Go to the game folder if you didn’t change the location "C:\Games\Panzar\LogBackups"
7) Add all the log files to you mail and send it out
8) You can restart playing.
Tips to reduces the crashes and in some cases stop them, some of the you already have done and some you probably don't want to do, you will have everything that I know.
1) Update your graphics card
2) add start.exe and pnzcl.exe to you firewall exception
3) add start.exe and pnzcl.exe to you anti-virus exception
4) Move the game to its original folder "C:\Games\Panzar" (if you need to do this move it and reinstall it over the moved folder this why it will not re-download the game completely)
4) Turn off all auto updates from all programs like windows, adobe, java...
5) Turn off the recovery option of the services "windows updates" and "windows search"
6) Turn off programs you don't need. (I'm running Panzar, Open broadcast (streaming), Skype, Media Player and Google chrome when I play nothing else)
7) Create a new user so you have a new profile and play Panzar with that user.
8) Probably the one you don't want to do format you HD and start over. (Even this is now guarantee it will fix the problem, I know of 1 person it didn't help and I know of 1 person that the crashes are gone)
