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Drinder
Joined: Fri Nov 01, 2013 12:58 pm Posts: 18
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Premium Account
Hi, my first post on boards, I would like to ask if there is going to be any sort of compensation to people that hold a premium account as I do, the reason for this request is it seems to me we are all paying for something we do not get a lot of the time.
We get disconnected out of game halfway through, we get kicked with a nice bug involving spirit stones and to top it all the queue times seem to be getting longer waiting for 30 mins or more a lot of the time.
When you have a limited time you can play anyway it seems pointless now to pay for premium account until things get better or we can get some sort of compensation.
It would be nice to get an official response to this valid question.
Thanks for reading.
P.S This game is good and does have huge potential but a lot of effort needs putting in to keep the players you already have and to gain more.
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Fri Nov 01, 2013 1:06 pm |
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-Iver Biggen-
Joined: Sat Oct 26, 2013 6:22 pm Posts: 27
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Re: Premium Account
Couldn't agree more Drinder.
I've sent my crash logs away a few times now BEFORE the spirit stone crashing bug and no one has ever got back to me. With my past crashing problems and now this new bug I'm lucky to finish 2 out of 5 games. I pay for a premium account and I expect to be treated fairly.
Can we have an official response to our questions please?
-Iver Biggen-
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Mon Nov 04, 2013 5:09 pm |
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TheJackal
Joined: Thu Jul 18, 2013 12:00 am Posts: 255
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Re: Premium Account
I'll activate my Premium after the Event. Good that I didn't activated it before.
_________________
______Take it XXL_____
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Mon Nov 04, 2013 8:57 pm |
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DkH.ZeRa
Joined: Fri Sep 20, 2013 1:47 pm Posts: 192
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Re: Premium Account
I lost my rewards for playing like 10 games. I disconnected often after played a FULL game but then some idiots threw the ghost shortly before the battle statistics showed up. So I got zero points and participation but spended like 30 minutes.
Thats really annoying for such a stupid item like spirit stones.
Please compensate our premiums.
Thank you.
_________________ DkH.ZeRa. - former Clan MVP DkH.ZeRa - former Clan MVP
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Tue Nov 05, 2013 8:46 am |
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AllStar
Joined: Tue Apr 23, 2013 1:03 am Posts: 298 Location: Sun
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Re: Premium Account
But there is a little problem. Some people got disconnections because of spitrits and some did not. Lets now everyone say that spirit stones are bad and ask compensation ?
_________________ Master 4 Ever
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Tue Nov 05, 2013 8:49 am |
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cokeliko
Joined: Wed Jun 19, 2013 2:29 pm Posts: 573
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Re: Premium Account
btw zarik loves using ghosts ...
"Whistle"
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Tue Nov 05, 2013 10:57 am |
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Bumbalou
Joined: Mon Sep 09, 2013 6:52 pm Posts: 288
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Re: Premium Account
Impressio too
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Tue Nov 05, 2013 12:20 pm |
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Drinder
Joined: Fri Nov 01, 2013 12:58 pm Posts: 18
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Re: Premium Account
Even if you aren't affected by the stones directly you still are in directly as you lose team mates etc to it and it ruins a game, also this post was also about the time wasted to even get into a game the queue waiting time seems to be getting longer and longer which makes having a premium account even less worth it.
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Tue Nov 05, 2013 4:42 pm |
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Queen Bee
Joined: Thu Oct 17, 2013 1:48 pm Posts: 602 Location: Moscow
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Re: Premium Account
Stones are gone - topic is closed - forward all technical questions to Queen Bee at stewart@panzar.comIven Biggen has already done it - you should too
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Unhumbly, Your European Community Manager
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Wed Nov 06, 2013 9:53 am |
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