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Schlechtester Support den ich je erlebt habe. 
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Joined: Mon Jan 20, 2014 1:51 am
Posts: 1
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Post Schlechtester Support den ich je erlebt habe.
Was ist das hier eigentlich für ein miserabler Support?
Schreibe schon seit Wochen dutzende Mails, sowohl direkt per Mail als auch von der Webseite aus. Bekommen habe ich aber noch nicht einmal eine Antwort. Gibt es denn überhaupt einen Support hier?


Mon Jan 20, 2014 1:59 am
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Joined: Tue Aug 27, 2013 10:44 am
Posts: 1630
Location: Belgium
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Post Re: Schlechtester Support den ich je erlebt habe.
Hi,

I hope answering in English is ok. If not let it be known in your post, one of my fellow moderators will translate or I will try.

It has been said in one of the live streams that Panzar makes every Friday, that in Russia it is not the habit to answer a mail send to support even not just to say they got the mail and will look into is.

The community manager Queen Bee said that if your mails are send to help@panzar.com or Community@panzar.com that they are read they are trying to find the solution.

If you really have a direct problem post in help and support, I or many of the forum players will answer and try to help, if you have send an email en nobody answers, I bring it to Queens Bee attention.

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With kind regards,

White Wolfs
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Mon Jan 20, 2014 8:31 am
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Joined: Thu Jul 04, 2013 10:18 am
Posts: 496
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Post Re: Schlechtester Support den ich je erlebt habe.
Danke hierfür.

Wann hast du E-Mail weggeschickt?
An welche Adresse hast es geschickt?
In welcher Sprache hast du das geschickt?
Wo liegt dein eigentlich das Problem?
Warum hast du nicht gleich das Problem parallel oder zuerst ins Forum hier rein gestellt?
Ich hab keine Mail von dir bekommen !

Bitte um Info!

MFG Gandalf


Tue Jan 21, 2014 5:03 pm
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