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Nach Kauf keine Kristalle bekommen ? 
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Joined: Mon May 25, 2015 12:10 pm
Posts: 4
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Post Nach Kauf keine Kristalle bekommen ?
Hallo !

Habe mir soeben 120 Kristalle gekauft für ca. 3,50€. Habe die Bestätigungsemail bekommen , allerdings habe ich keine Kristalle bekommen.

Kann mir vielleicht einer dabei helfen ?


Danke im vorraus


Mon May 25, 2015 12:14 pm
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Joined: Tue Aug 27, 2013 10:44 am
Posts: 1630
Location: Belgium
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Post Re: Nach Kauf keine Kristalle bekommen ?
How you buy the crystals.

Webshop? -> http://www.panzar.com/#gift-shop

Website? - > http://www.panzar.com/en/my/#payment

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With kind regards,

White Wolfs
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White Wolfs P - White Wolfs B - White Wolfs T - White Wolfs G - White Wolfs S - White Wolfs FW - White Wolfs SF


Mon May 25, 2015 3:18 pm
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Joined: Mon May 25, 2015 12:10 pm
Posts: 4
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Post Re: Nach Kauf keine Kristalle bekommen ?
Website.


Ich kann meine gekauften Kristalle auf der Website sehen , allerdings sehe ich nichts davon ingame :(


Mon May 25, 2015 4:10 pm
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Joined: Mon May 25, 2015 8:46 pm
Posts: 1
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Post Re: Nach Kauf keine Kristalle bekommen ?
Genau dasselbe mit den Kristallen.
Habe diese auf der Website gekauft.


Mon May 25, 2015 8:47 pm
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Joined: Tue Aug 27, 2013 10:44 am
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Location: Belgium
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Post Re: Nach Kauf keine Kristalle bekommen ?
Hi

If you are sure your are on website. Then I need you char name to check the database

if you are in webshop you should find promo key in gifts bought that can be used ingame.

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With kind regards,

White Wolfs
Image
White Wolfs P - White Wolfs B - White Wolfs T - White Wolfs G - White Wolfs S - White Wolfs FW - White Wolfs SF


Tue May 26, 2015 6:26 am
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Joined: Mon May 25, 2015 12:10 pm
Posts: 4
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Post Re: Nach Kauf keine Kristalle bekommen ?
Ich habe einen Panzar lvl 5 Namens Raigho


Tue May 26, 2015 8:58 pm
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Joined: Tue Aug 27, 2013 10:44 am
Posts: 1630
Location: Belgium
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Post Re: Nach Kauf keine Kristalle bekommen ?
Hi,

I checked the log, there are no financial transaction on Raigho.

Raigho is steam account?

Please provide me with the steps you did to use the website.

_________________
With kind regards,

White Wolfs
Image
White Wolfs P - White Wolfs B - White Wolfs T - White Wolfs G - White Wolfs S - White Wolfs FW - White Wolfs SF


Wed May 27, 2015 6:40 am
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Joined: Mon May 25, 2015 12:10 pm
Posts: 4
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Post Re: Nach Kauf keine Kristalle bekommen ?
steam account ist achmed206


Wed May 27, 2015 7:31 pm
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