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Server problem - 21st of December 
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Joined: Sun Jun 23, 2013 7:38 pm
Posts: 318
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Post Re: Server problem - 21st of December
i'm just going to log on to my account and sit on it for the rest of the day XD no1 will get it!! mwhaa

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Lvl 20 Tank ~ The Swishinator
Lvl 20 Paladin ~ Swish healing
Lvl 20 Sister of Fire ~ Swish burns


Sat Dec 21, 2013 5:50 pm
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Joined: Tue Nov 12, 2013 10:13 pm
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Post Re: Server problem - 21st of December
And what is with the Update 32? O.o

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Sat Dec 21, 2013 5:50 pm
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Post Re: Server problem - 21st of December
_Drugger_ wrote:
And what is with the Update 32? O.o



nothing it's not going to be released till next week as there were bugs when they released on RU server so EU gonna fix um first then release update

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Lvl 20 Tank ~ The Swishinator
Lvl 20 Paladin ~ Swish healing
Lvl 20 Sister of Fire ~ Swish burns


Sat Dec 21, 2013 5:52 pm
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Joined: Sat Dec 21, 2013 4:50 pm
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Location: Bulgaria
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Post Re: Server problem - 21st of December
server works again ! thanks people! :lol:


Sat Dec 21, 2013 5:56 pm
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Joined: Mon Aug 12, 2013 10:15 pm
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Post Re: Server problem - 21st of December
batzane wrote:
server works again ! thanks people! :lol:


Thx for fixing what suposed to work :x

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Sat Dec 21, 2013 6:37 pm
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Post Re: Server problem - 21st of December
GM i had 55 crystals anyone log in my account and did all my gear in pink -.- and now only 5 crystals,do i will get it back ? i saw other players lost theyr gear and a guy lost 2100crystals they sayd at global chat today we all tought we were hacked, and now i found this thread


Sun Dec 22, 2013 1:15 am
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Post Re: Server problem - 21st of December
olegpolek wrote:
GM i had 55 crystals anyone log in my account and did all my gear in pink -.- and now only 5 crystals,do i will get it back ? i saw other players lost theyr gear and a guy lost 2100crystals they sayd at global chat today we all tought we were hacked, and now i found this thread


you will most likely have to wait till monday and then contact support they will refund your crystals, but it would take time maybe even a few weeks as they have a lot of these to do atm

also pink is pretty badass

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Lvl 20 Tank ~ The Swishinator
Lvl 20 Paladin ~ Swish healing
Lvl 20 Sister of Fire ~ Swish burns


Sun Dec 22, 2013 3:03 am
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Joined: Thu Apr 25, 2013 2:32 pm
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Post Re: Server problem - 21st of December
olegpolek wrote:
GM i had 55 crystals anyone log in my account and did all my gear in pink -.- and now only 5 crystals,do i will get it back ? i saw other players lost theyr gear and a guy lost 2100crystals they sayd at global chat today we all tought we were hacked, and now i found this thread

For example, best tank on RU server, is colored in white-pink since year 2010.
So... be proud! This is your destiny!
His name is Skadar ;)


Sun Dec 22, 2013 9:23 am
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Joined: Thu Oct 17, 2013 1:48 pm
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Post Re: Server problem - 21st of December
And again ... there are many words going through my mind this morning - most of them I cannot write here, if not I would have to ban myself for offensive language.

Unfortunately and fortunately, I know what happened (and my suspicions were confirmed 5 minutes ago by one of our guys).

Following the last error of this kind, after consulting the logs, we found that the error came from the Data Centre we use in Europe. It's in France. Having lived in this country, I know it does a lot of things very well, the food, wine, public health services and snails among them. However, right now, I am so angry and so disappointed at the quality of service provided by this Data Centre, that it is taking all my strength just to not break things (Limp Bizkit fans will recognise this song from One Dollar Bill album).

So basically, here is the mood in the office right now. We have spent 2 weeks with Support and Tournament Admin, reading logs and restoring accounts from the last Data Centre error. We have wasted precious human resources and energy fixing an error which was not ours (and you know it, when Panzar makes a mistake, Queen Bee apologises) ... and we hadn't finished this awful job - and it happens again.

And the most ironic thing about this, is that we would have never known if you guys, our loyal players and dedicated moderators, hadn't alerted us to this issue.

We, all of us at Panzar, especially Support, QA and me, thank all of you for your patience and trustworthiness. As they say,

'Trick me once, shame on you - trick me twice, shame on me'

Shame on us at Panzar for believing that it wouldn't happen again.

Something has to be done.

Something will be done.

This is the word of Queen Bee.

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Unhumbly, Your European Community Manager


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Mon Dec 23, 2013 8:39 am
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Joined: Thu Nov 22, 2012 6:56 pm
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Post Re: Server problem - 21st of December
maybe time to make system message on the server? Many players don't sit on the forum

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Iyomi


Mon Dec 23, 2013 9:55 am
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