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pmax76
Joined: Wed May 14, 2014 11:38 am Posts: 22
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Re: Connections Problems
And again connection Problems...
At 13:15 i got disconnected from the game - and i am not able to connect again.
Anybody has got the same Problem, or is it just me?
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Thu May 22, 2014 1:19 pm |
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Queen Bee
Joined: Thu Oct 17, 2013 1:48 pm Posts: 602 Location: Moscow
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Re: Connections Problems
Please PM me your char name and login email - I will have tech support check your account. Can you also get us a ping report?
_________________
Unhumbly, Your European Community Manager
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Thu May 22, 2014 2:30 pm |
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pmax76
Joined: Wed May 14, 2014 11:38 am Posts: 22
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Re: Connections Problems
after making a break of 1,5h it works again! Maybe this is a build in feature for guys who forget to make a break every now and then?
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Thu May 22, 2014 3:06 pm |
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Queen Bee
Joined: Thu Oct 17, 2013 1:48 pm Posts: 602 Location: Moscow
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Re: Connections Problems
ssssh it's a secret
_________________
Unhumbly, Your European Community Manager
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Thu May 22, 2014 3:43 pm |
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koentjeh
Joined: Wed May 21, 2014 7:31 pm Posts: 2
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Re: Connections Problems
Still got connection problems.
Last edited by koentjeh on Fri May 23, 2014 1:41 pm, edited 1 time in total.
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Thu May 22, 2014 5:01 pm |
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White Wolf
Moderator
Joined: Tue Aug 27, 2013 10:44 am Posts: 1630 Location: Belgium
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Re: Connections Problems
Post at what point the problem starts you ping/trace results, Geographic location and provider.
_________________ With kind regards,
White Wolfs
White Wolfs P - White Wolfs B - White Wolfs T - White Wolfs G - White Wolfs S - White Wolfs FW - White Wolfs SF
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Fri May 23, 2014 8:33 am |
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koentjeh
Joined: Wed May 21, 2014 7:31 pm Posts: 2
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Re: Connections Problems
Panzar doet het bij mij alweer
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Fri May 23, 2014 1:37 pm |
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Tormentor666
Joined: Thu May 15, 2014 3:10 pm Posts: 7
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Re: Connections Problems
What's about compensation now? Don't receive any crystals or playtime. My PREMIUM is gone and I lost nearly 4 days.
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Wed May 28, 2014 12:09 pm |
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Queen Bee
Joined: Thu Oct 17, 2013 1:48 pm Posts: 602 Location: Moscow
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Re: Connections Problems
_________________
Unhumbly, Your European Community Manager
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Wed May 28, 2014 3:54 pm |
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Sicknot
Joined: Sat Feb 08, 2014 3:42 pm Posts: 2
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Re: Connections Problems
salut Queen bee
jai eu des probleme pour me connecter je jous en premium
et mon pseudo:
Sicknot / hastor
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Wed May 28, 2014 3:58 pm |
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